Confident Conversations with Guy Newman Option B - afternoon session This workshop will give you the confidence to navigate difficult conversations and increase your skills of influence and persuasion. This three hour interactive workshop will be delivered in person and includes components of Emotional Intelligence, Neuroscience and aspects of stress biology, to help you confidently address all situations with poise. Learning Outcomes · Understanding the nuanced components of difficult conversations · Identifying the impact of stress hormones on the communication process · Displaying advanced listening & empathy skills using the Emotions Matrix · Applying OUAA to quickly deescalate and/or build rapport · Reframing conflict and going above the line Session details Date: Friday 16 May 2025 Time: 12.45pm for a 1.00pm start and concluding at 4.00pm Location: Catholic Education Office, Conference Centre Room 7 Cost: $175 per participant (an invoice will be sent to your school from the CEO around 16 May 2025)
Confident Conversations with Guy Newman
Option B - afternoon session
This workshop will give you the confidence to navigate difficult conversations and increase your skills of influence and persuasion.
This three hour interactive workshop will be delivered in person and includes components of Emotional Intelligence, Neuroscience and aspects of stress biology, to help you confidently address all situations with poise.
Learning Outcomes
· Understanding the nuanced components of difficult conversations
· Identifying the impact of stress hormones on the communication process
· Displaying advanced listening & empathy skills using the Emotions Matrix
· Applying OUAA to quickly deescalate and/or build rapport
· Reframing conflict and going above the line
Session details
Date: Friday 16 May 2025
Time: 12.45pm for a 1.00pm start and concluding at 4.00pm
Location: Catholic Education Office, Conference Centre Room 7
Cost: $175 per participant (an invoice will be sent to your school from the CEO around 16 May 2025)
CancellationsAny cancellation after Monday 12 May 2025 may incur the full fee. For further information contact: Juanita Lieschke, Administrator, Leadership and Workforce Development Email: mailto:Juanita.lieschke@cesa.catholic.edu.au Phone: 08 8301 6885
CancellationsAny cancellation after Monday 12 May 2025 may incur the full fee.
For further information contact:
Juanita Lieschke, Administrator, Leadership and Workforce Development
Email: mailto:Juanita.lieschke@cesa.catholic.edu.au
Phone: 08 8301 6885
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