Difficult Conversations Masterclass 

Facilitated by: Dr Stephen Brown and Andrew Fuller

Educators can sometimes feel under-equipped to engage in challenging conversations with students, parents or colleagues.  School leaders also identify managing challenging professional conversations as a common area for leadership development.  This session will enable you to:

• Be more effective in conducting difficult conversations
• How to always make the right decision (even though not everyone agrees with it)
• Know when and how to ‘pull the plug’ on pointless conversations
• Know how to use neurochemistry to your advantage
• Use the RESOLVE method to lower anger in people
• How to use strategic questioning effectively
• How to respond to vexatious emails and still sleep well at night
• Gain insights and feedback on a current or potential ‘tricky encounter or conversation’
• More importantly, how to identify difficult people in advance so they have less effect on your life.

Up to 40 places are available to leaders for this unique learning opportunity.

Date:                     Wednesday 26 March 2025

Time:                    8:30am to 4pm

Location:              

Pavilion at Prospect, Unit 3/1 Menzies Cres, Prospect

Cost: 

$500 per participant

(an invoice will be sent to your school from the CEO around 24 March 2025)                

For further information contact:

Juanita Lieschke, Administrator, Leadership and Workforce Development

Email:  mailto:Juanita.lieschke@cesa.catholic.edu.au

Phone:  08 8301 6885